Tenant Resources
Answers to the questions we hear most. Can't find what you're looking for? Reach out and we'll help directly.
When is rent due?
Rent is due on the 1st of each month, with a 5-day grace period.
How quickly will my maintenance request be addressed?
We aim to respond to non-emergency maintenance requests within 24–48 hours. You can submit and track requests any time through our Maintenance Requests portal.
Is renters insurance required?
Renters insurance isn't currently required, but we highly recommend it to protect your personal belongings in the event of damage, theft, or other loss.
What is your pet policy?
Pets are welcome with approval. A $250 non-refundable pet fee applies per pet, plus $10/month per pet. Limit of 3 pets, 50 lbs maximum per pet, and dangerous breeds are not permitted.
How much notice do I need to give if I'm not renewing my lease?
We require a full rental period's notice if you do not plan to renew your lease.
Still have a question? We're happy to help. Call or text us at (832) 356-6597.
Contact UsTenant Resources
Answers to the questions we hear most. Can't find what you're looking for? Reach out and we'll help directly.
When is rent due?
Rent is due on the 1st of each month, with a 5-day grace period.
How quickly will my maintenance request be addressed?
We aim to respond to non-emergency maintenance requests within 24–48 hours. You can submit and track requests any time through our Maintenance Requests portal.
Is renters insurance required?
Renters insurance isn't currently required, but we highly recommend it to protect your personal belongings in the event of damage, theft, or other loss.
What is your pet policy?
Pets are welcome with approval. A $250 non-refundable pet fee applies per pet, plus $10/month per pet. Limit of 3 pets, 50 lbs maximum per pet, and dangerous breeds are not permitted.
How much notice do I need to give if I'm not renewing my lease?
We require a full rental period's notice if you do not plan to renew your lease.
Still have a question? We're happy to help. Call or text us at (832) 356-6597.
Contact Us